Hired a pod for one night arrived and it was filthy, the heater was so mucky it could not be used for to the smell when on, contacted hillcroft and was told the cleaners don’t always die their job! Had to clean the pod myself, contacted hillcroft main page when home with photographic evidence and was told if I did not remove my review they would report slander! No apologies or offer of refund, I left an honest review and provided photographic evidence the review will stay I would not recommend this site at all, if your looking for a lovely site go to Ullswater it’s 100 times better with friendly staff!!...Read less.

We stayed in a pod however due to the very cold weather and the fact that the heater did not work we had to leave and did not stay for our second night. We did report the faulty heater however we were not contacted to arrange for a new heater to be brought in....Read less.

Thoroughly enjoyed our 2 night break at the site

Very convenient for Pooley Bridge

The toilet block facilities are without doubt the best we have encountered at a UK site

Very warm, spotlessly clean and not overly busy

Would highly re...Read less.

This site has put a lot of thought into the planning - it even has a special shower for muddy muts!! The only thing I would have liked that wasn't provided was a small secure, enclosed field to let dogs off for a run.

The new shower block is second to none; they are pristine and even has a soundscape of pleasant country noise to accompany you while you shower!!

Will definitely return here again!...Read less.

Booked in for a early trip away in camper van with awning. Site was easy to find, well laid out and very clean / tidy. Our spot at the top had a great view, with electricity and water on the pitch. New toilet block is very nice, good facilities...Read less.

This is our 2nd visit to the site. The site is very clean and tidy. The new toilet and showers block is extremely clean and size of the showers area is quite big. Lovely site and nice views of the lakes. Is only a few minutes walk into pooley bridge and few more minutes to walk to the ullswater steamer....Read less.

Love it here. Love the accommodation and the venue. Pooley Bridge and nearby Glenriding are lovely and there are some great walks nearby. You don't even need a car, although it helps if you have one, obviously. We have 2 dogs so it suits us very well.

It is a tad on the expensive side but the lodges are very nice....Read less.

This is the third time we've stayed at Hillcroft (the first time we camped and the other two we caravanned). It is a very well maintained site with lovely clean facilities. The new(ish) toilet/shower block is one of the best we've used. It is a short walk to the lake or to the village, where there are cafés, shops and some lovely dog-friendly pubs. Highly recommended...Read less.

Stayed here for 8 nights at the beginning of April 2019. What a fantastic site this is!

We were on the super pitches (B1) which has electricity, water and grey water waste. This is right next to the new toilet block.

The facilities in the new toilet block would put many a 5 star hotel to shame. They were lovely and warm and spotlessly clean. Showers were nice and powerful. There were plenty of showers available (10 I think in the Gents alone) so no need to wait around.

Pitch B1 was large and level - only slight drawback was that there was a manhole cover which made pegging down the awning slightly awkward but not a real big issue.

Whole site was kept very clean and there was always staff checking and cleaning the toilet block throughout the day.

We had relations staying in the "Hobbit House" which they also found to be spotlessly clean and warm!

Staff at reception were very helpful when we were purchasing the kids "Teddy's" from the shop, as this got them a free trip on the steamer and they also recommended a voucher from the phone box for another 10% discount.

There was a nice treat on the Saturday night with the arrival of the "Chippy Van" so this saved cooking that night!

Overall it was a fantastic break at a fantastic site - cant wait to book again for October...Read less.

Stayed in our camper van at the end of March 2019. Online booking was quick and easy, the lady on reception when we arrived couldn't have been nicer; friendly, cheerful and helpful. The site itself is beautifully maintained, well set out, spacious and lovely pitches and everywhere is immaculate. The toilet and shower block are amazing! There is even the relaxing sound of the outdoors playing in the background; birds singing, sheep bleating..... Will definitely be visiting again!...Read less.

Lovely clean park at the foot of the fells. Great for walking. The absolute best toilet and shower block ever!!!! Like a posh hotel! The super dog shower was an added bonus after a day out walking with our Labradors. Will definitely be back...Read less.

Overall, always impressed with is site, great location 10 mins from A66/M6 junction, excellent and clean facility - the toilet block has to be to be believed, and great value for money. Staff friendly and helpful - great place to stay...Read less.

Stayed 7 nights in our tourer on Hillcroft Park. Good size pitches, lovely views from super pitches. Wash facilities best seen. Busy site but felt so peaceful. Short walk into Pooley Bridge, dog friendly cafes and pubs. Weather perfect all week. We’ll definitely be back...Read less.

We have been fortunate to stay in a lodge and pod twice before at hillcroft. A vern smart site with lovely friendly staff. Perfectly positioned close to the beautiful Pooley Bridge.

Absolutely wonderful site we look forward to returning soon even purchased a tent so that we can visit more often....Read less.

We just love everything about this park. The location for us is perfect for us and our two Border Collies. Pooley Bridge and Ullswater Lake are all within walking distance so its great to leave the car at the park and go out walking for the day and pop into one of the dog friendly pubs on the way back for a well deserved pint or glass of wine or a nice meal. The park itself is always immaculate throughout the staff are always so friendly and extremely helpful, the lodges that we stay in are absolutely gorgeous they have everything you need and are so homely and comfortable and as for the cleanliness, its like walking into a brand new place every time, massive complements to the house keepers. We just love it here, we have stayed about 7 times now and will continue to visit Hillcroft Park whenever possible. We would and do highly recommend Hillcroft to everyone for a holiday or just a short break....Read less.

Right from the friendly greeting on arrival we were impressed with Hillcroft. The pitches are generously sized in the camping field where we stayed, and are scrupulously clean and well maintained. All the staff were friendly and helpful. The washrooms are great. Spotlessly clean, well heated, powerful hot showers. Everything about our stay was faultless and we will definitely use this as a base for further lake district visits....Read less.

We received a lovely warm welcome from reception on arrival. The shower and toilet block were spotless with great water pressure and lots of hot water. The campsite is only a ten minute walk from Pooley Bridge. We will definitely be returning. First class site....Read less.

Hillcroft is a lovely camping and caravan park on the outskirts of Pooley Bridge with just a short walk into the village itself. The park was immaculate and the facilities were more than adequate for our needs. We only stayed 2 nights but would definitely recommend the park and we will be back!...Read less.

We have just spent 4 very relaxing nights trying out the new super pitches at Hillcroft and playing with our new caravan (well 7 year old but hey it’s brilliant!) The site was lovely in a great location (no flooding up hill although Ullswater was lapping up onto the access road into Pooley Bridge when we arrived!).

The new shower block and toilets were amazing however not kept at their best as I had to move loos one time due to no toilet paper and there was a pool of water at the entrance on another occasion but otherwise spotless.

It would have been better to have been given more information on arrival such as toilet cleaning times etc rather than just a friendly welcome chat which was nice but we were unsure of the site operation when we had pitched up.

Al said a really nice site and a pleasure to have stayed, highly recommended....Read less.

My husband visited your park recently in our Motorhome and was staying for 2 nights. When I booked and paid for his stay over the phone, I was told it wouldn’t be a problem to add another nights stay should he wish as you were quiet. What he didn’t expect was to move pitches for the third night which was not only inconvenient but also the pitch he moved to (B2) had a faulty hook up connection and only the lights in the Motorhome worked but boiling a kettle, using the microwave, hot water, heating etc didn’t! By the time he realised something was wrong, the office had closed. He did mention it to the Reception staff on his departure but nobody seemed particularly interested and he was still charged for the extra night which we both find outrageous! Not sure if we will be returning to Hillcroft Park anytime soon....Read less.

Our stay at Hillcroft Park was prefect. The staff were friendly, helpful and so accommodating. The lodge was spacious and clean and very well presented. The park was immaculate and so clean and tidy. The location is stunning too and perfect for exploring the Lakes District. Could not fault it at all and would highly recommend. Can’t wait to come back!...Read less.

We arrived at hillcroft on Friday evening and immediately observed a clean well managed site. Pitches great. Staff brilliant and the facilities are the best we have ever had in many years out with the motor home....Read less.

Would be good to have the access code for the main gate for late arrival after 8pm. After we gave notice of our late arrival in advance, it was frustrating to be told that we have arrived late upon arrival/caused an issue. Other thank this, we had a nice stay. Clean facilities and a good location....Read less.

Stayed in lodge 25. Pet friendly with dog treats towel and bowl available for use. Very clean and homely. Weather not great but didn’t put a dampener on our break. The lodge was warm and comfortable. We returned after staying in Jasmine lodge last March. We find the park friendly and well equipped. Lovely shortbread gift upon. Arrival....Read less.

Fabulous accommodation, spotless and beautiful furnishings. Hot tub was and added luxury and again spotless. Staff were so friendly and helpful. Lovely walk into Pooley Bridge...what more could you want! Highly recommend this site....Read less.

We have been to Hillcroft many many times a great place if you have a dog as we have and he loves it there the lodges are spotless clean and have everything in that you need. The surrounding area is beautiful and the views are amazing! Pooley Bridge is a lovely place and very dog friendly...Read less.

We have stayed at Hillcroft lots of times over the yea4s from camping in a twnt to pods now our camper and a static with hot tub. Mum and the girls loved it. The new toilet block and facilities are fantastic. The new underfloor heating made me want to fall asleep on the loo. The tweeting birds and the sound of the sheep being piped through is so relaxing. The little touches in the static from the shampoo and conditiiners to supplying the dish washing tablets is so handy. Touches like this make it stand out from the rest. Tea coffee sugar hairdryer toilet rolls and plenty of surplies even a welcome card and biscuits are a great welcome. Thank you Hillcroft th3 hit tub was lush in the snow, rain and sun. Poolie Bridge has its own micro climate and we will be defanatly back to our little piece if hevan....Read less.

We had a hard standing fully serviced pitch for our caravan on the top of the site with stunning views towards ullswater and the mountains which were snow capped as we stayed in February .

The site is pristine and the toilet blocks are just imaculate as is the whole site

We will be definitely back in September for the fall ....Read less.

We stayed for three days at the beginning of the season, the staff were very helpful, the lodges lovely and comfortable to stay in and very very clean. The dog was also made to feel very welcome. We have booked to come back again later in the year and will be staying again in the future too...Read less.

Really enjoyed the weekend break at Hillcroft Park. The cottage was very clean and well presented. The hot tub was fantastic and well looked after. Views brilliant from the front of the cottage and just a short 10 minute walk into Pooley Bridge village.

The main park was closed as we stayed during the winter period so I cannot comment on the park facilities.

The cottage was very good and had everything we needed for a family break.

A few recommendations to consider - the cottage booklet needs to include the Sky Pin for watching films and ideally have a few more local walk recommendations would be helpful. Also I thought the cottage was light on towels as for the four of us staying we had 4 bath towels and 2 hand towels but I usually expect 4 of each. It would be a good idea to including a couple of board games or jigsaw's in the cottage.

On the whole we really enjoyed ours stay and felt we would return again at some point....Read less.

I can’t give the 6/6 but I would it’s the best by far. You don’t need anything else to have a fabulous stay there. We have just had 4 nights now home I need to go back soon. Your the best Meadowcroft thankyou...Read less.

We had stayed at Hillcroft park before with our children and decided to come for our 1st wedding anniversary just me and my husband.

The lodge itself was beautifully clean and had a warm welcoming feel.

The park is very clean and so quite and peaceful especially on a night time which we found so lovely.

We would definitely recommend this holiday park and we will be returning....Read less.

Had a couple of nights there, on our way further north. We had the pick of the site, as we are at the end of the season. So we pitched next to the new shower facilities, which we made good use of after getting caught out in the "lakes weather". The new facilities are are built to a very high spec & were very much appreciated ,as we thawed our selves out after our 10 mile hike, half of which was in torrential rain. There are also clothes drying facilities which came in very handy. The Village is situated within a 10 minute walk of the site, with some lovely pub grub & good beer to be had. will definitely be visiting again....Read less.

We stayed at site for 2 nights in November, staff friendly on arrival and face good information regarding the site. I have to say that the shower-toilet block is the best we have ever used at a site. The dog wash area was well thought out and a real bonus. I can not vote in children's facilities as we did not use them but it looked s though the play area was well stocked.

We will definitely be back....Read less.

My partner and I, can't think of one thing this park needs to improve! We stayed in a pod. It is such great quality, lovely area, clean and tidy, pubs near by for lovely food and drinks, it was just perfect for our night away. Everything we needed and more, the shop has everything you would need and few extra bits. The new shower block is lovely you don't even feel your camping/glamping, because it looks so posh! Even the old shower block is nice clean and tidy, nothing wrong with it. We loved the games room too , we went there and had a laugh playing connect 4. Thanks for a lovely stay we have told loads people about it already and can't wait to come back wirh friends....Read less.

My family and I have been visiting Hillcroft for at least 3 years. We have stayed in the caravans, lodges and pods. It’s is our favourite place and there is nothing we would change. The accommodation, no matter what type, is always immaculately clean. The wine and milk on arrival at the lodges/Atlanta caravans are a lovely, thoughtful treat. The kids love the park and we feel safe letting them have a little freedom at the park and on the recreational field. The location is ideal to walk into Pooley Bridge or to get straight onto Barton Fell. Penrith for all town amenities is only a 15 minute drive away and Lowther castle is a short drive or a 3 mile walk away. I can’t really say enough, we love this site and will return for many years to come....Read less.

The new washing/toilet block is the best I have visited in 40 years of staying at campsites. The site itself was not busy due to time of year (end October) so difficult to say how well all the facilities would cope at peak times but as there is now two toilet blocks they should be ok. It would be helpful to have a tap at the motorhome service point as not all motorhomes pitch on the super fully serviced pitches. Easy walking distance of village and Ullswater is a big plus point. I would definitely return to this site (and in fact this is my third visit)....Read less.

We had a great time at Hilcroft. The toilet block is fantastic. The pitch we had was perfect with a perfect view. Loved seeing the cows and sheep in the field and listening to the cockerel.

The shop was cute and had lots of different things. Great site. X...Read less.

We enjoy visiting here very much. Pooley Bridge and Ullswater are lovely. I especially love the view walking down the lane from hillcroft park. Its stunning. The bathroom facilities are as good as a five star hotel....Read less.

Lovely few days at Hillcroft. The shower/toilet facilities were the best we have used. Very clean and modern and calming as soon as you walked in. The site is great for kids with a park and games room. It’s only 5-10 mins walk to Pooley Bridge which is lovely and easy walks on the doorstep. Will definitely stay here again....Read less.

Fabulous campsite the only thing I think could be improved is the very top area for motor homes could have the pitches edged so you have your own area at the moment that bit is like a car park not a complaint merely a recommendation. Other than that fantastic...Read less.

Stayed here for a night in a pod with a few friends, had a good night in Pooley Bridge for food and drinks and sat out for a couple of hours on return to pod. The pod itself was clean, the electric plug and light help a great deal through winter and the bit of decking at the front and a picnic bench comes in very handy. Perfect location, helpful staff and an absolutely fantastic new shower block with animal noises and power showers - reminds me of a spa set up! Didn't get chance to use the private bathroom this time but will do next time we are there!...Read less.

We love the village and the area but had never stayed at Hillcroft before. We loved it and thoroughly enjoyed our stay. One of the best things for us was the close proximity of the fells where we walked every day, followed by an afternoon walk along the lakeside. Shower and toilet facilities were second to none and as good as a top class hotel, an added bonus when touring out of season. Staff always very friendly and helpful which makes a difference to your holiday. Looking forward to visiting again, wish you were open for Christmas!...Read less.

We have stayed at Hillcroft Park before but we have been camping. The on-site facilities are brilliant, clean, warm shower/toilet facilities and well tended pitches.

This time of year, we decided to stay in a lodge - it was brilliant. The lodge was spotlessly clean and had every convenience you need - oven, microwave, dishwasher etc. The gas and electricity was all included in the bill so no nasty surprises. The bedrooms were very comfortable - double room with ensuite and plenty of storage. The twin room was more compact but beds were comfortable and linen spotless. Heating was also included and soon warmed up the lodge, patio doors led out on to the decking with patio table and chairs. The living area had a television and wi-fi was available. We would definitely come back to a lodge, another fab time at Pooley Bridge, thanks Hillcroft Park staff....Read less.

The Pod was ideal, perfect for two adults, two older teenagers and our family dog (spaniel).

It was very cold on the day of our arrival, but the heater soon warmed the pod up nicely and made for a very cozy stay.

The shower and toilet facilities at the park are exceptional, more a kin to your up- market hotel than your average campsite and unbelievably warm, which was a godsend for those of us who needed the loo in the middle of the night.

Only three things I would alter but not detrimental in any way to the site, simply a personal preference for us as a family, would be to have a pool table in the games room for older children, a designated area where you can let your dog run off lead, as our dog needs a good run first thing in the morning and last thing at night and hates the lead, with being a working dog. The other suggestion would be to face a couple of the pods in the opposite direction, so when you are sat on the decking, you can take in the view of the lake.

Got to say it though, definitely the best campsite in Pooley Bridge and we’ve stopped in a couple. Mainly for its well kept, unspoilt facilities and nice guests it seems to attract.... no noisy campers/party animals!...Read less.

10 out of 10 What an absolutely fabulous place

Facilities were excellent the best shower block I’ve ever seen

Shop on site

Games room for the kids

Play area and field for football etc

Immaculate grounds

Really friendly and helpful staff

You can walk into town which we did everyday great pubs and food and shops

And walks by the lake

Loads to do in the area horse riding boating etc

We will definitely be back xx

...Read less.

A friend of mine stays regularly and recommended it. I stayed here in a tent many years ago and knew the location. The updating to the site is great particularly the new toilet block. The pitches were huge and good value. The TV booster on the pitch was a great idea. The proximity to the village is good too. A lovely site....Read less.

Stayed with partner and 2 dogs in the Atlanta, everything there that you would need and very clean. All staff are so helpful and friendly, check in was quick and got taken to the accommodation. Lots of local walks to go on, 3 dog friendly pubs and shops a short walk away. Stayed for 4 nights wish l had booked for the week, would definitely stay again and recommend to friends....Read less.

We only stayed for one night but we were very satisfied with the state of the site and the facilities available. We will definitely use this site again having now explored the site and identified which pitch we would select the next time.

We arrived just after 5pm and the office was still open and we checked in at reception with no problems. We were told about the site and advised as to where our pitch was and how to get to it using a map that was on the counter. It would have been better to have been given a copy of the site map showing where all the facilities are and a leaflet with information about the site and local facilities. There was no information given to us about the site facilities or local shops and pubs in the village and we had to suss this out ourselves.

We found the toilet block was superb and very clean. Personally, I found the sound effects in the toilet block of birds, dogs and sheep, a bit 'cheesy' and would have preferred to have a local radio station or even Radio 2 playing quietly. The showers could really do with having a shower curtain fitted to stop the floor getting soaked. Even though I placed my shoes as close to the door as I could and my clothes on the seat, it is the first time that the shoes filled with water and my clothes got wet. A shower curtain being fitted would have stopped the water spraying across the cubicle, It would be better to have more than one hook in the cubicle. Other sites have at least two or three hooks available in the shower cubicles.

The motorhome grey water waste point was not signed very well and we found it by chance. The drain grate was in the middle of the concrete area which made it tricky to get over it. Most motorhomes have the grey waste outlet to one side which meant we had to enter the waste point close to the side so that our drain point flowed directly into the drain.

In the main though, we found the site very neat, clean and well kept.

...Read less.

We love it at hillcroft. It's now become an annual visit (twice in 2018 and will be going back in spring 2019). The lodges are lovely and contain everything you need. The surrounding area has some great walks and pooley bridge itself is a lovely little village. We never even look anywhere else.

We had a problem with the boiler this time but the staff fixed it with a smile.

If I had to pick on areas for improvement the TVs are quite small and internal speakers not very powerful.

I suppose you get what you pay for but its not cheap. Maybe a loyalty scheme for returning guests would be a good step. But overall it's a great site....Read less.

This was our last stop after driving for ten days on the NC500 (Northcoast 500/Scotland). We had done a different site every day of our journey making the trip a bit hectic but we still enjoyed ourselves. This site was an excellent end to our trip. I cannot begin to express how much I enjoyed the facilities. The piped-in outdoor sounds in the bathroom facilities was a really nice touch. I took photos to send to my daughters as they think camping is all about spiders and dirty toilet facilities. Without a doubt, they were convinced they could holiday at this site. We hope to visit again in the years to come....Read less.

I Chose the wettest weekend of the year to stay at Hillcroft but its not called the Lake District for nothing. No such thing as the wrong weather just the wrong clothing so be prepared. The owners have gone to great lengths to ensure you have everything you need if you are camping and should you get wet from walking or biking as I did, you can enjoy a good hot shower in what must be one of the smartest shower/WC blocks on the camping circuit

The owners & staff cant do anything about the weather but they can, and they do make sure your stay is everything you hoped for.

Many thanks and I would highly recommend a visit....Read less.

We stayed here just for one night and the weather was atrocious but despite the weather we found the campsite was immaculate and the toilet facilities were very clean. We would not hesitate to return to this campsite....Read less.

We stayed for a week in October, and it was probably the best holiday we have had in years. The site is beautiful, from driving through the entrance all the way to the Super Pitches at the top. Checking-in on arrival was really easy and the staff were all super friendly and helpful. The small shop on site has all the basics you might need (including some local meat that was just delicious). The park on a whole is beautifully kept, the grass and plants are all well looked after, their is no rubbish or overflowing bins. The new toilet block is absolutely stunning, better than a top end hotel bathroom. It is so well decorated with little homely touches, and it was always nice and warm (perfect for showering on a cold day). Even with a bathroom in our caravan we still opted to use the one on site because it was so relaxing.

The location of the site is perfect, it's about a 15 minute walk into Pooley Bridge which is a lovely little place and has some really good pubs. Plenty to keep you busy on an evening. It is also ideal for a lot of local walks straight out of the site.

We are already planning our next trip for the beginning of 2019, it is a firm favourite for us and we can't stop talking about it to anyone who will listen!...Read less.

I have just spent a weekend here with a friend and we were both amazed at the bathrooms, these facilities were better than alot of hotels we have stayed in.

We didn't take any children so I can't rate the childrens facilities however from what I could see there was a variety of things for various ages and a lovely outdoor park.

It is central to so many beautiful walks, lakes and pubs.

I will definitely be booking up again next year....Read less.

The new toilet block was very modern, bright, clean and maintained. Only thing I missed were some hooks close to the sinks for clothes and towl. The water temperature for the shower was easy adjustable, same for the sinks.

The hard standing pitches were large, flat and horizontal....Read less.

Hillcroft came highly recommended by a friend and we absolutely love the park, hence we have now stayed with 3 times this year, and hope to get one more stay in before you close. If not we will be back next year....Read less.

My friend and I stayed in a pod which was great! Clean, heating sufficient. All good experience. The only criticsm is the reception / site office is closed after 6pm. We arrived on Friday night at about 6.35pm and had to find our own way to pod. Would be better if reception / office manned until 7ish to allow customers plenty of time to arrive?

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This is the best campsite I have ever stayed at. The standard of cleanliness and quality of the showers and toilet block is outstanding. I saw staff constantly gardening and cleaning. Only one tiny issue is that the pods weren’t clean on the exterior. Spider webs and bugs bedding in for the winter!! I haven’t experienced this in other pods on other sites, so could be easily addressed.

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This is a lovely site with excellent facilities. We were struck by how friendly all the staff on the site were and how immaculately clean it is kept. It's a beautiful area so all in all it was a wonderful short break. I wouldn't hesitate to recommend this site or visit again....Read less.

We stayed in a family wigwam and it was nice and clean. Only couple of stains on the roller blind - the place has great facilities for children and it’s within walking distance to the lake, puds, walks. Highly recommended....Read less.

We had two nights at Hillcroft Park in a small campervan. Our pitch was generous and level. The hedges between pitches are small at the moment but in future years will provide a good level of privacy. The staff were efficient, friendly and very helpful. The new toilet block which was opened earlier this year is excellent - very modern, as you would expect, warm and kept very clean. We both enjoyed the 'country sounds' soundtrack! The site is only a short walk from Pooley Bridge which has several pubs and a very good shop. We liked this site very much and it suited our needs very well. We would definitely recommend it....Read less.

This park is beautiful, the staff are excellent and very helpful, the site is spotless as are shower and toilets facilities they are top notch better than some hotels! with a heated floors and music. Excellent value and we will be returning again and again. The village is just a short walk into Pooley Bridge, with some excellent pubs/restaurants for food, the local store has an excellent selection and has over 450 selections of GIN my heaven. Well worth a visit

Rhona & Martyn Houghton...Read less.

We stayed in one of the family pods. (2 adults and 2 children). We had a fantastic stay, pod had heating and a lovely balcony area to sit on when the weather was dry. The facilities were by far the best I have ever been to. The playground looked great although the kids didn’t get a chance to use them....Read less.

Another great break away staying at this excellent site. We stayed in one of the comfortable lodges and could not fault it, it had everything we needed. The staff were very friendly and helpful, we will be back....Read less.

Thoroughly enjoyed our stay at Hillcroft for my partners birthday! Loved the glamping pods and being able to bring our dog with us. The scenery of Pooley Bridge is gorgeous and despite the odd shower we had a brilliant time! Thank you...Read less.

My son and I camped for one night in Sept 2018. We were each carrying a small backpacking tent. I was surprised we had to pay for two camp pitches even though both tents would have easily fitted one pitch. Thus we ended up paying £36 for one night's camping. This I think was extortionate. If we had brought one larger tent between us we would only have had to pay £18 (even that is more than other sites were charging). This policy seems very unfair and needs addressing.

Other than that, the site was excellent.

One minor gripe, the site was not level, despite being assured that it would be, This also needs addressing....Read less.

A well laid out site (doesn't feel cramped like many sites). Well run and maintained. The odd minor issues always quickly resolved. Accommodation is clean, warm and welcoming. Several places to eat a few minutes walk away. Ideally placed for the eastern Lakes....Read less.

Found the facilities, particularly the new shower/toilet block and games room, to be of a high standard. Not cheap but I suppose you get what you pay for. Only criticism is the lack of a microwave, which would have been useful....Read less.

This was our first stay at Hillcroft Park and what stood out the most was the cleanliness. Everywhere was tiptop especially the toilet facilities, also the young lady that worked in there was extremely helpful and friendly.

Loved the fact that it was so dog friendly too, water bowels etc. Would definitely come back . :))...Read less.

This site is very spacious, clean and well kept. The brand new shower block is definitely 7*! Short walk into Pooley Bridge and access to beautiful lakeside walks. A little up-hill on return but that was fine. Would definitely recommend....Read less.

Lovely park with beautiful facilities but I would not return on a weekend or through school holidays. There was a large party of five or six families staying just down from us with two gazebos put together and seemed to have at least twenty children between them. They all seemed to have a fabulous time and the children loudly ran amock around the site until after 10.30 pm on the Friday night. Saturday night was a bit better and they seemed to settle down about 9.00pm but it has really put me off coming back and I actually do like children just not feral, unsupervised ones....Read less.

Really lovely site with excellent facilities. New toilet block is superb. My only feedback would be that despite picking a large pitch we found the pitch quite tight and had to park our car in front of the tent which blocked our views....Read less.

It had been a few years since we'd last visited the park and were really surprised to see how much it had changed and developed since then. It is in a great location and very easy to get to from the M6 but you're right on Ullswater when you get there. Pooley Bridge is a nice spot with a few pubs to choose from for food and just a short walk back to the site. Keswick isn't too far away either.

The reception was really efficient and the map of the site we received good - I actually said "wow" when we drove past the new toilet black next to the camping field . Opened in April of this year, it is pretty amazing as far as they go. It also houses an arcade games room which was a nice touch and kept us entertained after our walk one afternoon. The dog shower at the back is also super practical and we put it to good use.

The pitches were large with plenty of room for our camper van - and they were level to.

This is one of our favourite campsites - and we'll be back - for sure....Read less.

Very friendly staff who kindly moved us when the tent did not fit in booked pitch. Pitch on slight slope. Amazing washroom facilities. Close to Pooley Bridge. Beautifully kept grounds. Only thing that I can think that would make this site better is open views to surrounding hills and lake....Read less.

First time we’ve been to Hillcroft Park. Excellent site and location, near to Pooley Bridge village and bus stop. We really enjoyed our stay the toilet, shower facilities were 5* and well maintained site. We will definitely be back and we’ve already recommended it to our friends. Excellent many thanks...Read less.

I recently stayed in a camping pod for two nights with my partner. the location of the park is excellent and only a few minutes walk into Pooley Bridge (which has some excellent pubs and restaurants) and a 15 minute drive to Penrith. Excellent wash facilities which are very clean and well maintained. the pod itself was also very clean and had a light, plug socket and heater. An overall very enjoyable stay and I hope to return next summer!...Read less.

I was very impressed with the site we stayed on a supper pich witch was pleased at the way it was all set up views were fantastic shower blocks butifuly clean only one little thing need a shower curtain to stop water going every were but that’s gust a miner little thing o and no dog walk but still had a fantastic week there can’t wait for our next visit will use it all the time when we visit the lake district...Read less.

What can I say . What’ not to like amazing campsite. Showers and toilets are like a posh hotel more glamping than camping . Staff really helpful and nice . Lots of things for children of all ages to do . Pets Wellcome. We have been to this campsite many time it’s our happy place . Weather you like swimming walking biking boat rides child and dog friendly pubs all within walking distance....Read less.

We found this campsite by chance. We'd booked in originally for two nights and after having arrived on site, soon realised what a gem we had found (booked for a further 3 nights).

The park itself is extremely well laid out with a beautiful landscape surrounding it. We were staying in a motorhome and after booking in were allocated a pitch. As the park was not full I am sure the helpful friendly staff would have accommodated a move if we felt it had necessary. It was short walk into Pooley Bridge where there were ample places to eat and drink and just generally amble around. Ullswater was a ten minute walk away and wow what a stunning place it is.

I cannot recommend this site high enough and after having toured around Britain extensively, I can honestly say this is one of the best campsites we have come across. The washroom facilities would not look out of place in a five star hotel, simply stunning. The staff were very friendly (especially the two lads that were cutting and strimming the grass) All in all we had a fantastic stay in and around Ullswater that was made all the more enjoyable by our stay at Hillside Park. We will definitely be returning....Read less.

This was are 2nd time camping at this site , and both times been very clean , polite staff . The new shower are nicer then hotels!! Can’t wait to go back next year . Perfect for family’s and dogs . A*****...Read less.

The site over all was excellent the shower block was very impressive and very clean. Nice and quiet campsite if you are looking for a relaxing stay and just a few minutes walk from Pooley Bridge and its pubs and cafes...Read less.

I absolutely love this site, it is quiet and peaceful and not far from the centre of Pooley bridge and ullswater lake. The facilities are fantastic and extremely clean, The lawns and play areas are perfectly maintained and the site is dog friendly which makes a holiday very relaxing, the staff are welcoming and always greet you with a smile,We have been three times already this year and intend to go back again soon i would recommend this site...Read less.

And yes I will say it again WOW.!!! WE are brand new to the camping thing, and Hillcroft being only our first real site that we've done we have done only 1 small basic place prior just to find out how to work everything..a trial run ready for our first real taste of what we want and well what a find Outstanding Customer Service very Helpful and the grounds staff also Security telling me nicley to turn Tom Jones down lol I blame my wonderful neighbours we had asking if we could turn it up. Even helping me back up the hill with my fishing equipment. Awsome Awsome Awsome. And we've already booked to come back to Hillcroft for a longer stay in October Can't flippin wait. And unlike most I would imagine I'm not even gonna talk about Hillcrofts outlook on taking ultimate care for there visitors in the way of THE TOILETS SHOWERS BIRDS DOGS SHEEP JUST AMAZING !!!! People who have been to this Gem of a place will know what the animal reference is too. Those who are thinking of where to come well you really have to experience the site and facilities for yourself to believe actually how Fantastic this place really is. And I must mention the most breatgetaking veiw of Ullswater and beyond from a perfect seating area in loving Memory of Mr.Bill.White...What a veiw Bill defently picked his spot. There is a gate along the back of the Pods and next to the play park as you go through the gate just bare left and only a few yards up on your right here you will find what this place truly does offer each and every one of us in our own little way. So yes we can't wait til we go back in October for 9 nights....Read less.

Where we were there was too many dogs, the peg where were there was 8 dogs in the 2 pegs either side of us. People where emptying chemical toilets down public toilets, someone was drying his trainers with the hairdryer. People were not cleaning out the showers, and the washing up facility. With the great quality of the ablution block this was very disappointing. Is there any pet and children free areas....Read less.

This campsite is in excellent condition, immaculately groomed with outstanding wash and shower facilities, even a doggy shower!! The staff were very helpful and polite at all times and I honestly would struggle to give it a negative comment. Having said that, our pitch was on a corner (62) and found it very cramped as other campers were closing in to what I would class as our pitch. I couldn't erect my porch as the area was too small meaning we were very cramped in our tent, cooking and washing facilities had to go outside. Not a big issue as we were only there for two nights so we put up with it, but these corner pitches do need looking at, either clearly mark them out or take them out altogether. Other than that a very enjoyable stay and will definately be back....Read less.

Very impressed with the site and the changes, great location and very pleasant and helpful staff.

Although wasn't impressed with being charged bank holiday rate for the Monday night which was my arrival day, thought that was a bit unfair as I wouldn't class that as the bank holiday.

But didn't spoil anything and will be back again....Read less.

We were regular visitors to Hillcroft before we got married (17 yrs ago) and progressed from a tent to folding camper!! But the new hand standing pictures are now perfect. I could not fault the new facilities. The cleanliness and finish of the new facilities were to a high standard. The kids loved the new games room.

The accessibility of the site to the local village is perfect and there are plenty of walks, biking and activities for all the family.

Hillcroft Park will now be our 1st choice campsite for Ullswater....Read less.

We stayed in August 2018 so peak time for families to go. However you wouldn't of thought this as the park didn't seem overcrowded at all. We stayed in the camping pods which were for 2 adults and up to 2 children. I stayed with my child and a small dog and it was perfect. It has a carpet, an electric socket, a light ( not the brightest but we brought our own bedside lamp as well) and a heater which worked really well to keep you warm into the night. In my opinion if is that you have two children aged 8 and above you would need the family pods that are slightly larger. A big plus is the newly renovated shower block- WOW! It make glamping complete! The childrens park is just behind the pods and the park itself is 8 minutes walk to Pooley Bridge

This is a friendly park and everyone respects the rules of 10 a.m quiet time till the morning. Which you do appreacite when having walked miles aech day with smaller children. An overall positive experaince which I would return too again next year. Thanks again Hillcroft.

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We really enjoy our time at Hillcroft. It's a great location for enjoying quality family time together, without the need for technology or organised entertainment. The facilities are well presented and maintained and the accommodation is always immaculately clean.

Only thing I would maybe wish for is a bit longer on the departure time (10am) and a bit earlier than 4pm for the arrival time....Read less.

Good place for family camping or glamping with superb facilities. The excellent cleaning team keep the showers and toilets clean and tidy all day long. Perfect location for a short walk into Pooley Bridge and many other walks plus seam boat trip around the lake. Would strongly recommend that place....Read less.

We have stayed at Hillcroft a few times and I am really impressed with the new toilet shower, cleaning and games room block, very smart, clean and modern. The staff who I spoke to are very friendly and the site is very clean, good location for exploring and using as a base....Read less.

First impressions when arrived where a wow factor. Staff at the park are very helpful and very informative of local area. The views from camp are stunning. Cleanliness of toilet facilities and campsite is 10/10 . 3rd day in of our 6 day holiday we have rebooked for 2019 and will be returning with our daughter and 3 grandchildren. Well done Hillcroft Park keep up the fantastic holiday park. Looking forward to returning next year.

Pooley Bridge Ullswater is stunning the lake is beautiful and surrounding area. The steam boat trip is a must. Lowther castle and Acorn Bank is wonderful also Ravenglass & Eskdale railway is a great day out. Mr & Mrs Hughes from Cheshire....Read less.

I have stayed at Hillcroft Park several times and had enjoyable relaxing stays. The last time I stayed included the August bank holiday weekend. I was in my campervan by the edge of the camping field which became very busy over the weekend. I didn't mind the sound of families enjoying themselves and groups sitting outside or in awnings talking but when the noise continued after the 11pm "quiet time" and until 1am one morning it became a nuisance. I realise this can be difficult tents not being sound proofed in the same way as vans but please bear this in mind when you chose your dates and position on the site.

Otherwise my stay was excellent as were all the staff. Despite the site being busy there was always availability of toilets and showers which were very clean....Read less.

Our first visit to HillCroft. Very pleased we chose it. Site was spotless, great new shower block, piping hot water for washing up. Very generous pitches. Excellent parking on the road right ne t to our tent. Handy drying room too....Read less.

It's a lovely site, the only disappointment was the pitch, for the size of tent we have.

It was a narrow plot and we felt hemmed in. It was Bank Holiday and very busy, hopefully in the future we could get a better plot with more room....Read less.

The new washroom is fabulous. It was clean everytime we used it but unfortunately we didn't find the hair drying corner was sufficient. Only 2 dryers and no plug sockets for our own or straighteners or phone etc. Also no coat hooks. Apart from that it was lovely....Read less.

We had a good stay at the site and the washing facilities were second to none. The only negative comment I would give is the rudeness of the staff. From checking in I found the staff very abrupt and unfriendly. When asking a simple question regarding an enquiry we had made before the visit, the staff member became very defensive and rude.

We were also approached during our stay by another member of staff regarding noise on a night. The way we were approached was very unprofessional and rude. Saying this, the night in question the security guard passed our pitch a number of times, he did not mention anything about being too nosiy and at times standing and talking to us.

Other than this issue I feel the site was good and facilities spot on....Read less.

Stayed with my husband August bank holiday. As so my daughter her husband and 3 children youngest 4yr old. The park was lovley. Facilities excellent. Kids loved the play park. The new toilet and shower rooms are the best I've ever seen in a carava park. Great location 5 minutes wslk into poorly bridge for goft shops and pubs. Lovley walking area.

Everyone had a great time and i would definitely return ....Read less.

This park is on a hill and can be difficult if you have mobillity problems. Their disabled toilets and shower room is excellent but they need a blind attached to the door. If it is dark and the light is on peogle walking past make it less private

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You most definitely pay for the facilities here but they are worth it as everything is clean and tidy with the grass kept short and well maintained all around.

Play areas for the children both inside and out and laundry room plus on site shop with friendly staff.

The showers are great but more pressure would be good.

They are always clean though.

Perhaps a bit of a security walk around on an evening would stop the noisy groups going late into the evening after the noise cut off.

Overall. Very good.

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Best caravan park we have been to. Toilet block was spotless, in fact every time I visited, no matter what time of day, someone was cleaning.

Pooley Bridge is a lovely little village. Only down side is the bar staff in the Sun and Pooley bridge Inn, who have no idea about customer service. We spent our money in the Crown, where the staff made you feel very welcome....Read less.

This site is a quite haven and we'll equipped plenty of things to do on site be it the games room or the outside games area .on site shop has the basics required for a first day meal local shops 10min from site very slow internet connection but keeps you in touch over all a very good site very helpful staff we'll worth the money

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Brilliant weekend. Only disappointing part for us with two young children was the loud music played by other inconsiderate parties until 11pm. I think on a family site the music should stop by 10pm at the latest or security should monitor the volume....Read less.

We love the park! The site is so well kept, with friendly staff, a full shop, great locality for lots to do, wonderful large pitches and a great toilet block. The area is amazing for walks, things to do and the beautiful village of Pooley Bridge. I couldn't recommended the site more, except for the fact I tried to book for BH weekend and they were already full!! My Fault! See you in October....Read less.

we are a family of 5 and stayed here with other family members on their recommendation, I found staff very helpful and friendly upon arrival, we were shown where to go and pitch up, we found facilities very good and nice and clean, shower blocks were exceptional, apart from one day I went to the toilet and two toilets had no toilet paper, and one sink wasn't working maybe sensor fault I dont know, and several soap dispensers were empty, but they were rectified following day as far as i'm aware, park had no complaints from kids, even played out at it in the rain, games room was adequate, there is a family bathroom which is used upon a charge which I think was a bit high, at ten pound a night, maybe as long as key is paid for by deposit and returned upon inspection that you left it as you found it, maybe an idea, rather than a costly ten pound each night, we have a disabled son with autism and were offered a room, for him to go to if needed to chill out i'm not sure where this room was but didn't need it, anyway luckily, nice and quiet on a night we were in bottom field, field was a bit uneven and had problems acquiring a level ground to put bed so I was hanging onto the bed for three nights and rolled off a couple of times but not a problem....Read less.

The site was very peaceful and we felt relaxed during our four day visit. The shower and toilet blocks were immaculate and the cleaning staff were extremely friendly. My little boy enjoyed the park and arcade area. We would definitely recommend this site....Read less.

Booked in to hillcroft for 2 nights with my husband and 2 kids, loved everything about the site will definitely be back very soon.

Did book on another local camp site down the road for another 2 nights but left after 10mins and returned to hillcroft for another night.

Best campsite in the area, 10/10 😊...Read less.

Lovely site within easy walking distance of Pooley Bridge and Ullswater. Well laid out site and has something for everyone.Good quality shower block and staff very friendly. Bit more expensive than other sites we have been on but willing to pay a bit more for location and quality of site...Read less.

Rented 5 pods for a family weekend away. Excellent facilities on site, pods clean, staff very helpful & friendly. Pooley Bridge is a lovely village with a couple of pubs & places to eat. You can take the ferry from Pooley Bridge to Glenridding, which is a lovely trip. Would recommend this site to anyone who wants a break in the North Lakes...lovely!...Read less.

Probably the tidiest and cleanest camp site we’ve ever stayed at. Location and facilities were great, shower/toilet facilities were more in keeping with a modern hotel, decent play area for the kids, easy access to the local village, walking routes and a well stocked on site shop at fair prices. Will definitely stay again....Read less.

Our first return to the site for about a year. New toilet block is very good and helps relieve the pressure in those busy periods. Good easy access to pitches and clear evidence of ongoing improvements and maintenance.

used to be guided to pitch by a warden, but this seems to have stopped.

We will return as we enjoy ourselves here rain or shine....Read less.

Stayed in caravan but tents next to us on the same side close and noisy.

ladies toilets could do with a good mop - male attendant only mopped the areas that were dirty - the actual toilet cubicles needed mopped too.

Overall very nice site...Read less.

I have stayed at Hillcroft Park half a dozen times now and keep returning - I have also just booked for next year to secure my electric pitch which is maintained to the highest standards. The warm welcome from the reception team is lovely and sets the scene for a lovely atmosphere throughout your stay. If I had to comment on an area for improvement, I would say that the on-site shop could do with a refurb and restock. Don't let this put you off visiting though - you won't be disappointed....Read less.

What a fantastic family holiday we had! Great park and facilities with so much going on nearby. Great local amenities and lots of things to do. Walking, boating, canoeing climbing, pubs shops...all made our stay amazing! We even had good weather..bonus!...Read less.

This place is great , they have stunning facilitys ,they keep the place very nice and all the staff are sound as a pound ! They have regular security doing the rounds at night but they do not bother you unless your doing somthing you know you shouldn't be doing .pooley bridge is on your doorstep and there are dozens of things to do in the area or alternatively the likes of ambleside is just over the kirkstone pass which is a stunning drive.There is 1 single reason why i may have to stop using this beautiful place unfortunately and use an alternative camp site and that is the fact that it seems a battle to be able to put up your gazebo/event shelter .I have been camping many many years and know most of the rules by now on camping .The second to last time i used the site i was refused permission to put up my gazebo even though there was ample room to put it up even with the tents that arrived later and the ones that was already there when we pitched up .The last time i booked i asked on the phone before booking and we come to an aggement on a certain picth and was given permission to put it up but it was not as easy as i think it should have been to get the ok due to the fact right infront of my eyes were tents extremely close together in some parts but on the other hand there is a problem with a gazebo when there is ample room to put it up for shade for the kids and also the dog without being in a red hot humid tent.I cannot say anything bad about this place or any of the staff , they all do a good job and it shows but for the reason i talked about unfortunately may not return again ....Read less.

Wonderful site. Our fully serviced pitch was excellent. The toilet block the very best we have visited. Although we are retired and travel on our own it was great to see the families in pods with bbq’s going and kids playing rounders....Read less.

We were only 20 miles away from home but we could have been anywhere. The weather was alright some sunny spells no rain until the packing up time! We found the camp site was a lovely set up very clean and staff really nice and polite. The shower block was very clean and done hourly. Excellent location for Pooley bridge and surrounding area for lots to do. We will definitely be back. That is for a fab few days away....Read less.

I often go to another site near Pooley Bridge and have been quite happy there but we thought we would hive Hillcroft a try after a recommendation and some research. Well worth the extra cost mainly because of the allocated and in some cases, electric hooked up pitches and the excellent toilet facilities Praise to the park staff also, for whom nothing seemed to be too much trouble. We are all a little old to use the children's facilities, but those we saw using them appeared to have a good time and there was enough space on the fields for children to play amongst themselves. The camping fields are an adequate size to feel cosy and secure. We particularly liked the security cockerel who came around for camp inspection near BBQ time and he in turn seemed to like the odd scrap we tossed his way. Lol! Normally I would recommend this site without hesitation, but I'm reluctant for fear of it being spoilt by over popularity!...Read less.

The area I staying we loved only down fall was the children from the tent area were always playing near to us as we were at the bottom of the bank, sometimes this was annoying as in one occasion one boy caught my car with his scooter. When staying again I would prefer the top area...Read less.

Perfect site for a 6 year old boy to enjoy - liked the way the tents were round the outside of the field , not crammed in and plenty space for kids to play. Shower facilities excellent, staff very friendly. Not the sites fault but pubs in Pooley Bridge not very good value for money or quality for food . But we were happy to stay on the site as it offered everything we wanted and will definitely return....Read less.

Could not find fault at all, We had two nights there camping and we were very impressed with the facility's they were very clean and well maintained, We also liked that there was security on all night and the noise was kept down....Read less.

Hillcroft is a first class camp site, however, let down by inconsiderate noisy campers and poor resolution by security once a complaint was made. I was present with my family inc an infant daughter. A large group of adjacent campers played loud music into the night and beyond 23.00. When I complained a security guard seemed not equipped nor willing to deal with the issue and asked only that the noise was lowered! The noise continued and i made a second complaint. The site needs to impose the noise cut off time and review taking large group bookings....Read less.

We say at hill croft several times a year often in the lodges which are of a high standard but for weekends we use the clamping pods which we feel are all we need for a 2 or 3 night stay. I will say I don't like pod number 10 feels dark and damp as it is surrounded by trees no light or Sun getting through. Need to trim trees back....Read less.

Have stayed at HillCroft several times this year and already have several more visits booked The welcome when you first arrive is lovely. Jane and Trish are so friendly and can answer most questions about the local area. John and Jill, the owners, and their family are so hands on it’s amazing. Many friendly chats with them both at 6am in the morning. The site is beautiful and so well cared for From the camping field, pods, touring pitches to the static caravans and lodges. Everyone is catered for. The attention to detail is superb and is rarely found on sites like this any more Looking forward to my next visit next week The village of Pooley Bridge is a short walk away and also caters for everyone from snacks and lunches, to pub meals and fine dining at 1863. Small restaurant which has just been mentioned by London’s timeout as one of the 10 restaurants to visit around the country outside of London. Having eaten there recently I would recommend it to anyone looking for something a little bit different and special. There are lots of lovely walks from the site and 10 mins up the lane you are on the fells and could be miles away from anywhere Can’t recommend the site and location enough...Read less.

Hillcroft is a lovely site and we were very pleased with the whole layout of the site, the general upkeep of the place and the excellent facilities. It’s ideal for Motorhomes as there are good shops and pubs within short walking distance as well as some beautiful walks straight from the site. The weather was also gorgeous which showed off the site at its best.

Very unfortunately we were unlucky enough to pitch up in our new motorhome on our first weekend away, opposite a very noisy group of 4 families with children who were left mostly unsupervised and who played loud music from their card with the doors wide open. They pitched their tents in an ‘encampment’ with a huge fire pit in the middle. The noise started soon after our arrival at 2pm until past midnight. Although the field was patrolled occasionally, and we were assured by reception staff the following morning that the group had been warned to turn the music down several times, as soon as the warden had gone, it was turned up again. We felt we didn’t want to sit outside our motorhome despite the lovely warm evening as the group were so loud and disruptive but on the second night we felt we didn’t want it to beat us. Hence we did sit out but we put our own music on, not loud enough to disturb others, but so that it drowned out some of the background noise for us so we could relax a bit.

I think the families should have been asked to leave on Friday night after a couple of warnings as they continued their antics on into the Saturday from about 5pm until 11pm. The other alternative is to limit booking for groups of friends to maybe 2 camped together. This issue, and the amusements building at the bottom of the field, which was also quite noisy and frankly, not really in keeping with the rest of the up-market site, were the only negative aspects of our stay. But as most people I’m sure would agree, this type of experience can tend to dominate your memories of your stay at a particular site.

As I know people who have a static on the site I understand this is a rare occurrence but had I just booked out of the blue I don’t think we would have returned. However we will return because of overall high standards and friendliness of the staff on-site but we will camp in an area limited to Motorhomes and caravans....Read less.

A nice quiet campsite with the best toilet block facilities I've seen and within easily walking distance of Ullswater and Pooley Bridge. Extremely clean and tidy, friendly staff.

A refreshing change from the overly busy and congested Parkfoot site....Read less.

Park excellent, very clean and tidy with well kept grounds. Accommodation beautiful, stayed in Aspen which was spotless and had everything we needed.

Boiler stopped working on last day due to low water pressure and within 5 minutes of ringing a man was there and it was fixed.

Would highly recommend the park and we just wish we'd found it years ago when our kids were younger as it is so can't friendly.

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Hired a motor home for a weeks holiday booked for a two night stay, blown away by the site great pitch, toilet, shower block and washing facilities had recently been opened we believe, we thought they were superb. Would definitely return....Read less.

We found Hillcroft to be a 5* site, toilet & shower block fantastic and clean.

Lovely and quiet, only saw staff cleaning and the lady was quietly getting on.

Only down side was in games Room, paid for air hockey but no puk, searched but no sign...so wasted money. Forgot to inform anyone the next day our fault.

Will book again... Highly recommend x...Read less.

Toilet and washing facilities were first class. Pitch was a fair size and layout of park was lovely. We were frustrated by the noise situation for a variety of reasons. First, we clearly got the impression that (like most family friendly campsites in the area) groups were not allowed. However, on 4 out of the 5 nights that we stayed on site, we were kept awake after ten pm and sometimes after 11pm by people who had grouped together, sat around having loud conversations and sometimes playing music aloud. This was sometimes groups of campers but more often groups staying in the 'pods' who had clearly come prepared for long, loud, late night barbecues and socialising. The litter left behind by these was disappointing. Moreover we were frustrated as we had come prepared with an event shelter to use at the front of our tent. Our family tent is not as big as others, and we find this a good way of having covered area for our daughter to play in, or for us to eat in, and still having a sleeping/living area inside. However we were surprised to read the site rules on the sign board saying no gazebos. This wasnt obvious to us upon booking (I confess to not studying all of the small print but it wasn't obvious). Indeed we had rejected another local site and chosen yours for this reason. To be polite, my wife went to ask at reception if we could put up the event shelter. She was made to feel uncomfortable, with the reason given that it promotes noise, but it was permitted, thankyou for this as it would have been most frustrating to not be allowed. We were then shocked by the levels of noise that were permitted (sometimes from groups with gazebos, sometimes not), when the staff had seemed so keen to prevent it. We had a gazebo, yet were silent after 8pm as our daughter was sleeping, and in bed before ten pm. May I suggest that you put your focus onto preventing noisy groups, rather than unnecessarily putting off quiet families purely because they have an event shelter?

Similarly with ball games- the stated policy of no ball games on the grass between the tents is admirable, but it should be enforced or have more clear signage! My wife and I both politely asked various groups of children on different days to follow the rules as we were concerned that they would knock out stove over while cooking. We were on pitch 12 and frequently had children and adults kicking balls into our area, as it is down the hill. Once, after asking a child politely and pointing out the rules, a mother accused us of being "the police" and "forgetting what it is like to be a child". Evidently this spoiled our family holiday to a small extent. We liked much about the park, but will be considering other local camp sites instead next time. As very frequent campers and visitors to the northern Lake District, we may return, but if we find something that appears better then we think it will be worth a try....Read less.

We chose Hillcroft on the spare of the moment as it was close to home and pet friendly. In hindsight we should have been a little more vigilant with our choice as it was our dogs first camping trip.

The park is large, has everything from mobile homes, pods, tourers and tents and was a little full on for our pooch. He was anxious from the moment we arrived and was vocal for the first hour of our visit as we pitched our tent, however he started to calm after the initial excitment.

Unfortunately a member of staff came to our pitch, when the dog was settled to say there had been a complaint. This then unsettled us, as there was loud music, children shouting and playing ball games on an area that quite clearly stated no ball games and general noise.

We couldn't relax. Everytime our dog made a noise (usually because children were being loud and playing in a prohibited area) we were on edge.

We left and were home in time for bed.

This is a lovely site, if loud and lively is your thing. I wouldn't recommend it to anyone with a lively dog though. It seems the clientel have no issue with screaming kids, but barking dogs are another matter!...Read less.

Very well drained pitches (put to the test by torrential rain!), very well thought out site. Only improvements could be the water pressure was very high at some washroom and washing up sinks that meant the front of you got wet. also same in the shower the divider wasn't big enough to keep the dry area dry, so an extra hook or too could have been useful, however, these were gripes that would not put me off going, because on balance it is an excellent place....Read less.

We are a family of 5, kids ages 12, 7 and 3 and we booked Saturday 28th to Monday 30th July. Staff were really helpful and friendly on our arrival and we could see that the park was immaculately maintained. The facilities such as the toilets, showers and pot washing area were excellent and were spotless throughout our stay. There was somebody cleaning pretty much each time we visited the toilets/showers which was great to see!

There was a children's play area which looked really good but because it rained solidly during our stay we didn't get to use it but there was also a games room with arcade machines inside to keep the kids entertained if needed. We visited the Puzzling Place in Keswick while we were there and it only cost us £11.75 for us all to get in; it's less than 30 minutes away in the car and I would recommend this for rainy stays!

The only gripe I could mention was that bin area near our plot was overflowing with rubbish even though there were about a dozen large bins so I'm not sure how often these are emptied but we were having to try and ram any waste we had in where it would fit. Some people had just decided to start leaving bags of rubbish on the floor in front of them. I could see this attracting a lot of pests if it's a regular occurrence.

All in all though we really enjoyed our stay there despite the weather and we will definitely give it another go and hopefully get a bit of sun next time!...Read less.

We returned to site again to camp but this year choose the top field to camp on. This was a decision made last year, the new toilet facilities are fantastic. They are a much improve addition to a already clean and tidy site. I would highly recommend people to come and stay. We have already booked for next year....Read less.

Couldn't fault it, we stayed at the site and attended kendal calling festival in our Vw T5. The facilities were very good with big pitches and spotless showers and toilets. We loved the bird song in the changing rooms. Would definitely stay again. I will be recommending the site to others in camper vans. Jack and Amy...Read less.

Amazing site. Facilities were fantastic. Old shower block could do with refurb to match new ones. And maybe a female cleaner in the ladies.

Overall fantastic. Gutted we had to leave early due to bad weather...Read less.

Hillcroft is a very attractive, smart and clean site by the beautiful area of Pooley BRIDGE and Ullswater. We stayed in a pod which was clean and roomy enough, however, it was completely unfinished and we have now heard of several places where their pods were furnished so would prefer to try those in future. The site was constantly being cleaned and staff friendly. The camp shop was much appreciated and the grandchildren who stayed in tents nearby loved the playground....Read less.

Hillcroft park is a lovely site with friendly staff and the new facillities block is very nice, they even have a doggie shower.

We stayed in pod 10 which is shaded by trees all of the time, i was sat out on the decking in my fleece while other people around me was sat out in the sun with vest tops, a 5 min walk into village where there are 3 dog friendly pubs all with beer gardens,a bistro and a few shops.

I would return to this sight but not pod 10 too many trees shading it....Read less.

As a family we stayed in 3 camping pods. Our first trip to Hillcroft and the first camping trip for some of members of our family.

We could not have chosen a better site, with better facilities. 5 star for everything in our opinion. From the shower blocks to the pot washing area and the dog shower, probably the best site we’ve stayed at.

Had a wonderful time, wished we could have stayed longer and we’re already talking about planning our next trip. Great location for exploring the Lake District....Read less.

We had a superb time this July at Hillcroft! We'd stayed before, in a pod, however this time it was a tent. Let's forget the tent, as it didn't make it back from the trip (!) and concentrate on the site.

We were first met by a very helpful and friendly gent in the reception, who guided us to our spot. Next up was some urgent supplies bought from the very handy shop. We marvelled at the new solutions block; absolutely fantastic; modern, ultra clean, trendy, and complete with realistic outdoor sounds over the internal speaker system. Fabulous! The actual tent area was great, flat with cut grass, and plenty of space to set up the tent as well as off loading the kayak. The new games area was also excellent.....the biggest Pac man arcade game the world has ever seen!!!

We spent the next two days in the kayak on Ullswater, and had breakfast and evening meal in Pooley Bridge.

In summary, great staff, beautifully maintained site facilities, great price; what more could you ask for!?!...Read less.

A return visit for us to this fantastic Park. Everything to do with our stay at Hillcroft was first class. Location, Park and Accommodation all well kept & spotless. No complaints or negative remarks whatsoever. We will return for a third time next year and may I thank all of the team at Hillcroft for making our stay so enjoyable....Read less.

Great layout, spacious pitches well maintained. We stayed on fully serviced pitch with caravan tourer. Toilet and washing facilities first class, almost hotel standard. Our only criticism would be around stone used on the hard standing pitches. Whilst we appreciate Buttermere field is in early stages of development, a softer more pebble like stone and/or more grass areas on each pitch would give a less harsh feeling....Read less.

Stayed in two different lodges. Both were excellent with modern decor, clean, quiet and each had a welcoming gift. The location of the Park was also very good. Only a 5-10 minute walk to Pooley Bridge and many walks nearby....Read less.

A major problem is with the gravel pitches around field B which flood a problem for me which I could have well done without In flooding because of the sub base of the gravel pitches flooding brings mud to the surface Very messy Not good will book grass pitch next time A very nice toilet block but you should have fitted standard taps Much better than those auto on off things...Read less.

We stayed in a Meridian Lodge Four our family of 4 and the dog, the lodge was very spacious. Kitchen was very well equipped and had everything you could possibly need. We loved the hot tub and the dressing gowns and slippers provided were an added bonus.

The site was extremely clean and everyone was really friendly

A fish and chip van was on site on the Saturday night - while the queue was huge and we waited ages - they were well worth it !

The location is perfect Dogs welcome everywhere. We went on a steam boat tour on Ullswater and that was a great day out for the whole family....Read less.

We had a really nice stay. Its the first time we have stayed since the new shower and toilet facilities and we were very impressed.we have a small camper van and our family stayed in a pod. The only thing about our van pitch was that it was on quite a slope so made it so that we had a big step out of the van, our two year old grandson found this a little tricky. All the staff members were very friendly and helpful. We feel that the playground would benefit from having somethings that a toddler could play on, most of the activities are a little adventurous for a two year old. All in all we had a lovely stay at Hill croft Park and will definitely stay again....Read less.

Overall very satisfied with the whole experience, the quality and cleanliness of the wash facilities and toilets were outstanding. My only negative comments would be with the hard standing material that being that it was very difficult to erect the awning due to the difficulty of getting the tent pegs to enter the ground and once up even with footprint and awning carpet it was hard on the feet with some quite sharp stones. Broke my rubber mallet and bent a few pegs!

But would definitely use the site again and have recommended to friends....Read less.

Our first plot was 38 in field “B” which suffered when the rain came with rising water in the awning. The staff sorted us out with a new location immediately, the next day they were laying tonnes of aggregate to sort the issue. Fast immediate response. This did not (dampen) our fun and love of the park and the area. It’s perfect for children, security politely asking any noisy campers to quieten down at a reasonable time. The shower block is amazing and it’s one of the best kept sites i’ve visited. Will definitely return. Thanks....Read less.

As a family of 13, with a combination of tents, caravans and camper vans, we were pleasantly surprised that this site could accommodate us very easily, pitched in a group altogether. The site is very pretty, well maintained, the owners clearly take pride in their site.

We were blessed with lovely weather, and enjoyed visiting the local area with plenty of amenities close to hand.

Despite being the first weekend of the school holidays, and the site being fully booked, it never felt uncomfortably busy. Plenty of families and groups camping together, but noise was never a problem.

Facilities were perfect. The brand new toilet/shower block is wonderful... they have thought of everything. The games room is really useful for older kids.

Highly recommended. Lovely site....Read less.

We only planned 1 night, on route to Scotland, but thought it a really pleasant site, very clean, showers & toilets excellent, a nice walk into the village, down hill going & up coming back)

Only downside for us as a couple was that there were lots of children, we would have loved this 20 years ago but less so now....Read less.

We stayed for two nights travelling back to Scotlad from the Peak District. It’s not far off M6 so suited us perfectly. The toilets were excellent and our super pitch was huge! Highly recommended and will return!...Read less.

Absolutely brilliant place with the new wash facilities and the cleanliness of the park, great stafff and easy arrival

Only issue was the noise, I understand it was the start of the school holidays however the ease in which people can book camping spots next to their family and friends meant it was extremely rowdy

Also we were on camping spot 64 and the noise on the Friday night of the cows bawling all night meant we had little to no sleep as it was constant all night!

We would return however not in the school holidays or if the rules changed where large groups couldn’t book spots together - we would probably choose camping field A too...Read less.

A well organised park with excellent new facilities, it was good to see that the park was not allowed to be too over cramped with tents and that areas were left to enjoy. Very clean and well maintained, pods were great fun, already booked to go back....Read less.

Stayed at Hillcroft previously and thought that the only thing that would improve our experience would be if the weather was better :-) Fortunately on this occasion the weather was fantastic.

As on previous visit the site & lodge were immaculate and the facilities were well maintained by the helpful friendly staff.

A first class experience we would definitely think of returning.

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When we arrived it seemed a lot more tourist based than our previous campsites and the sheer number of people seemed to be a concern. But once we had pitched our tents and were blown away at how amazing the facilities were all worries faded. The staff were welcoming and helped us find our pitch. It was so peaceful and great. I will definitely come again...Read less.

We have just returned after a week spent in the Lake District at Hillcroft Park. We were not disappointed as this park is excellent. We stayed in Vogue 22 a lodge situated not too far from the entrance. The accommodation was first class spotlessly clean and everything you could think of was provided for a self catering holiday. The owners and all the staff are very friendly. On arrival we were taken to the lodge and a bottle of wine and milk in the fridge was provided! An added bonus of course was the beautiful weather. We would highly recommend this park with its lodges, pods, motorhomes and tourers and camping fields. First class all round....Read less.

Having recently purchased a roof tent this was its first outing, and my wife and I couldn't have picked a nicer place. Friendly helpful staff, fantastic facilities and spotlessly clean. We were so impressed that we booked five days with you in August as soon as we returned home from our Hillcroft experience....Read less.

Just got back Saturday from our second time here , stayed for a week .We love it so does our collie dog . Stayed in a two bed lodge with hot tub our favourite ( jasmine ) . Lovely and clean had decking with gate to stop from dog wandering off . Staff are all very nice and welcoming Had some gorgeous weather and lovely walks with some amazing views over ullswater . We will be back in the future some time x...Read less.

I've camped once at this site and stayed once in one of the lodges and was both times welcomed by the very helpful and committed staff. All staff are extremely nice and go above and beyond to help you. They are a credit to the site. They really are!! The washroom facilities are immaculate. I've never seen anything like the cleanliness on a camp site before as perfect as this one. Regarding the lodge we stayed in last week it was spacious, spotlessly clean, and very modern and had absolutely everything we needed and more! Thank you to everyone who works there, behind the scene staff and front desk staff....Read less.

We had not been to Hill Croft Park before but were very impressed with the layout and facilities. Perfect for a motorhome as it is very close to Pooley Bridge, 10 minute stroll. Touring area very well maintained and the shower block is excellent. Good walking routes with easy access to the lake....Read less.