"Dirty and not well equipped."

Anonymous - Stayed with family, Aug 2018

04/09/2018

We were really excited to stay somewhere where we had access to a hot tub and why we were willing to pay a bit extra. We had all got ready to go in and when we looked the hot tub was filthy. There... Read more.

We were really excited to stay somewhere where we had access to a hot tub and why we were willing to pay a bit extra. We had all got ready to go in and when we looked the hot tub was filthy. There was bits of food, hair and scum floating in the water and the sides were filthy and full of dirt. My son was the only one who dared go in but only for 5 minutes as it was really unpleasant. We were there 2 nights so could have gone in again but we couldn't face it so were really disappointed. The lodge looked great but was still dirty inside. I had to clean toothpaste from the basin and when we put the sofa bed up the matress was full of crumbs, hair and dirt so we had to shake the matress outside. We were unable to cook in the lodge as there were very few pans or cooking implements and there were no glasses or beakers so the children were drinking juice from mugs. We were also unable to access the internet which was disappointing. Overall an expensive couple of nights and a bit disappointing.

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